Privacy Policy

The Modern Flow Collective values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We may collect and process the following types of personal information:

  • Contact details: Your name, email address, and other information provided when you sign up for newsletters, make purchases, or contact us.

  • Payment information: Data necessary for processing transactions, such as billing address and payment method.

  • Website usage data: Information about your interactions with our website, such as IP address, browser type, and browsing behaviour, collected via cookies or similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions and deliver products or services you have purchased.

  • To communicate with you about your account, orders, and customer service enquiries.

  • To send marketing emails, newsletters, or promotional offers (you can opt-out at any time).

  • To improve website functionality and user experience through analytics.

  • To comply with legal obligations.

Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information with trusted third parties, such as:

  • Payment processors to facilitate secure transactions.

  • Service providers that help operate our website, such as hosting platforms or email marketing tools.

  • Legal authorities, if required by law or to protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and collect website usage data. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of the personal data we hold about you.

To exercise these rights, please contact us at support@modernflowcollective.com

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their privacy policies.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@modernflowcollective.com

Thank you for trusting The Modern Flow Collective with your personal information.